
Complaints procedure Of course we will do everything we can to ensure that your order arrives safely and in perfect condition, however , occasionally things can go wrong. If your order arrives damaged, does'nt work or you are unhappy please email us within 7 days and upon return of the item we will undertake to replace or repair your item within 7 days. Overseas Customers - please note we are a UK based company and as such we cannot be held responsible for the cost of returning or shipping back your item to your country of origin.
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